SERVICE

At Medical Support Products, we pride ourselves on our service department. Originally created as a service company, we are now factory trained to provide service and preventive maintenance on the following products. Some general pricing is listed below; for additional pricing, please call our service department at 800-226-3783 or email us at service@mspinc.com

Blenders:

We offer original manufacturer parts, a 30 day warranty, full documentation on service completed and an in-house turnaround time of 7-10 working days on all blenders sent to us for repair. We service blenders manufactured by Bird, Bio-Med Devices, Sechrist and Siemens, including both Big Block and Microblenders.
Calibrations: Pricing dependent on problems, free estimates given.
Overhauls:
Bird 3300 Big Block.......................................................................$299.00
Bird 3800 Microblender, Bio-Med Devices & Siemens Blenders.....$219.00
Sechrist Blenders.............................................................................$295.00
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Oxygen Flowmeters & Regulators:

At Medical Support Products, we believe in providing our customers with the best quality service at the lowest possible price. One way we can do this is through our flat rate on oxygen and air regulator repairs and through our flowmeter repair and repair/exchange program. We also offer new sales of flowmeters and regulators from Precision Medical, Allied Healthcare (Timeter) and Western Medica. We are now introducing MSP's personal oxygen regulator; for more information, please see our Sales page.
Pricing:
  Flat rate on Oxygen & Air Regulators (includes parts & labor)..................$25.00
  Flat rate on Oxygen & Air Flowmeters (includes parts & labor)................$12.00
  Flowmeter Repair/Exchange* - Precision Medical or Timeter................... $19.95
    The repair/exchange program puts a new flowmeter on your connector if the price of repairs is greater than the
    price of a new flowmeter. Not valid on low-flow flowmeters. Call for pricing on low-flow flowmeters.
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Suction Regulators:

We repair both portable and wall suction units, including continuous, intermittent/continuous and intermittent suction regulators. We use manufacturers' parts in our quality repairs. We repair Ohmeda, Chemetron and Precision Medical products.

Pricing:
Flat Rate on wall unit Suction Regulator Repairs (includes parts* and labor).........$99.95
       *Excludes Units needing Backplates
Portable Suction regulator repairs..................................................Please call for pricing
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Oximeter Probes:

At Medical Support Products, we believe that most oximeter probes can be repaired for less than the price of replacement. Each repair is tested and calibrated and documentation provided to our customers. A 30 day warranty is provided, as well as quick in-house turnaround times.

Our flat rate on probe repairs....................................................$65.00
Please note: We also do repairs and preventive maintenance on most brand name oximeters and apnea monitors.
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Intrapulmonary Percussors:

Medical Support Products is a sales and servicing distributor for the Percussionaire line of intrapulmonary percussors. We perform repairs, calibration and overhauls on both hospital and homecare units. We also repair the patient harness and delivery devices.

Pricing:
Repairs on unit or patient delivery device.................per unit estimates given
Annual PM & Calibration.............................................................$250.00
Overhauls (recommended every 3 years)......................................$850.00
IPV Upgrade from IPV1 to IPV1C...........................................$2,000.00
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Ventilators & Positive Pressure Devices:

How important is your ventilator preventive maintenance program? Maybe your facility does not have a biomedical department properly trained in repair and preventive maintenance of your ventilator, BiPAP or IPPB fleet. Our service technicians are manufacturer trained in the preventive maintenance, including repair and overhaul of the following ventilators and positive pressure devices:
-Newport HT50 and e500 Ventilators
-Draeger Evita Series and Babylog Ventilators
-Puritan Bennett 7200, 740 & 760 Series Ventilators
-Siemens 900 & 300 Series Ventilators
-Bird TBird, 8400, 6400 & VIP Series Ventilators
-Bear 2, 3 & 1000 Series Ventilators
-Mallinckrodt LP-10
-Respironics STD & Vision BiPAP Devices
-Bird Mark Series IPPB Devices
Offer on-site and in-house repair and maintenance, yearly contracts, loaner units (when available), quick turn-around times and prices below manufacturer service rates.
Our flat service rates are:
  IPPB and BiPAP Devices............................................$60/hour + parts
  Ventilators...................................................................$90/hour + parts
  Annual PM & Service Contracts.....................................Call for pricing
  A travel fee is also charged for on-site visits.
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Air Compressors & Concentrators:

Air compressors and oxygen concentrators require routine maintenance programs to keep them working effectively. We repair and do preventive maintenance on many types of compressors and concentrators, including
-Precision Medical
-Newport
-Puritan Bennett
-DeVilbiss
-Bird
-Siemens

Ultrasound Transducers:

All Corometrics and Hewlett Packard Transducers are repaired for a flat rate of $130.00. All repairs are done using quality replacement parts and rigorously tested to manufacturer specifications. All come with a 9 month warranty.

For Pricing on these items or any other respiratory related product, please call us at 800-226-3783.
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